Does Zendesk offer an embeddable contact form? Answer. Our Web Widget allows you to embed a simple contact form on your website, where users can search for knowledge base articles, live chat with agents, submit a request, and request a callback. For more information, see Using the Web Widget to embed customer service in your website.
Using Zendesk embeddables to build a contact form on your website lets you: Offer a better customer experience – Embed support across all channels, devices, and environments and reduce the effort required to get help which makes for great customer service.
Embed an online form, and they will do Create and build contact forms , support form s, web form s, registration forms , order forms , surveys, online forms , and feedback forms. Just to name a few. Embed them into your website and app with a snippet of javascript.
Zendesk embeddables are a combination of the web widget and Mobile SDKs for both Android and iOS. They allow developers to embed Zendesk functionality—Help Center, Chat, or Tickets—natively into any app, website, or standalone device. This helps maintain brand consistency, increases the efficiency of support interactions, and keeps friction to a …
With Zendesk Embeddables, it is simple to create different forms, with different fields, for different products. Your contact form can have fields that request information ranging from a subject, status, or description, to including which group the form is sent to or even the type of priority needs to be attached.
Embed the Web Widget onto to your website. Pick and choose how the widget works for you—whether it’s a contact form , live chat, or embedded self-service.
3/11/2015 · Our new solution that is similar to the Feedback tab is the Zendesk Web Widget. You could embed this widget on your website and it would allow your users to submit tickets. You can find more information regarding this by visiting Using Web Widget to embed Customer Service in your website, About the Web Widget. The Web Widget is a separate web application that you embed in a web page that gives customers access your Help Center and the agents in your other Zendesk support channels (Support, Talk, and Chat). It can encourage customers to self-serve, whenever possible, by using Help Center articles.
